You can order a repeat prescription online or by calling our nurse phone line.

Seeing your registered Doctor or Nurse Practitioner to discuss and monitor your ongoing medical conditions is the best way to obtain a repeat prescription of your long term medications.

Providing repeat prescriptions without seeing you is at the discretion of your doctor.

NOTE: We do not routinely contact you after a script request. We will contact you if an appointment with your doctor is needed or if we require any further information to issue the prescription.

If we do not contact you within 72 hours (3 working day) the prescription will be ready. (There may be a delay over weekends and public holidays).

You need to see the doctor before the prescription is issued if:

• you have not reviewed your use of this medication with your Doctor in the last 6 months OR

• been in the hospital since you have last seen your doctor OR

• your medication was altered at your last visit by your doctor OR

• you have seen a specialist and medications were altered OR

• you are requesting an antibiotic, sleeping pill or medication that is not classified as one of your long term medications

How to: Request a Repeat Prescription

1) Log in to your ManageMyHealth account.

2) Once you are logged in, select the “New Repeat Prescription” button. Enter Script instructions and then enter Script Urgency as shown below

3) If you opt for “send script to pharmacy” in the “select script instructions” drop down field you, will also be required to select your chosen pharmacy. Make sure the “Find pharmacy” button is selected as per below. You can then type in your pharmacy and a range of pharmacy options will appear for you to select.

4) Once you have chosen and completed all of the correct options move to the medications field and in the select box tick which medication from your long term list you would like.

5) Once you have completed your selections enter reason for script in box below

6) Then review terms and conditions. If you select “PAY AT HEALTH CENTRE” once clicking this button, your script request will be sent. If you select “PAY NOW” a secure option to pay online will open in another window

7) After clicking “PAY AT HEALTH CANTRE” or “PAY NOW” and completing payment steps your script will be successfully sent to your medical practice. You can review your script requests and check progress under the repeat prescriptions tab. You will receive a notification from your medical centre when the script is ready to be collected or sent to the pharmacy.